Return policy

If you are not satisfied with a received product, you can return it within 14 days of receipt. Returns must be in an undamaged condition and in the original packaging. All essential additions and your order number must be included in the return.

Please contact us at info@bymosi.com when you wish to return your item(s).

Please contact us if a product exhibits manufacturing defects or if we have sent the wrong color/size. We will reimburse the shipping costs in the form of a refund. In all other cases, you will be responsible for the return shipping costs. You are responsible for the return shipment.

If applicable, a refund will be provided within 7 business days.